Accessibility Statement for Corsham Town Council

This Accessibility Statement applies to Corsham Town Council website ( and mobile phone app.

This website is run by Corsham Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts (to change the font please use Safari Reader)

• zoom in up to 300% without the text spilling off the screen

• navigate most of the website using just a keyboard

• navigate most of the website using speech recognition software

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet ( has advice on making your device easier to use if you have a disability.


How accessible is this website?


We know some parts of this website are not fully accessible including:

• the text may not reflow in a single column when you change the size of the browser window

• you may not be able to modify the line height or spacing of text

• most older PDF documents are not fully accessible to screen reader software

• some of our online forms are difficult to navigate using just a keyboard

• you may not be able to skip to the main content when using a screen reader unless you are using ‘Voice Over’software.


Feedback and contact information


If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please get in touch and we’ll do our best to help:

• email:

• call: 01249 702130


Reporting accessibility problems with this website


We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements please contact:

Sharon Thomas, Corsham Town Council, Head of Community Services.


Tel: 01249 702130


Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person


Our offices have audio induction loops.

Find out how to contact us on our Contact Page.


Technical information about this website’s accessibility


Corsham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non-accessible content


The content listed below is non-accessible for the following reasons:


Non-compliance with the accessibility regulations


There are some alerts on the Accessibility Checker, ‘Wave Tool’ which need investigating and possibly correcting. These are:

• Empty Form label

• Alt-text

• Empty headings

• Contrast levels on blue and green tabs for page headers for ‘The Town Council and ‘Visit Corsham’

• Duplicate links

• Orientation issues

• Content overlap

• Our interactive forms may be difficult to navigate using a keyboard

Corsham Town Council is currently working on fixing these problems and plan to complete this work by 31 October 2020.

In addition, some images may not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by end of December 2020. When we publish new content, we’ll make sure our use of images meets accessibility standards.


Content which is not within the scope of the accessibility regulations


PDFs and other documents


Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By 31 December 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.


What we’re doing to improve accessibility


We are committed to making our website accessible and currently undertaking a full accessibility audit. Testing will be carried out to level AA of the Web Content Accessibility Guidelines 2.1.


Preparation of this accessibility statement


This statement was prepared on 24 September 2020. It was last reviewed on 24 September 2020.

This website was last tested on 21 September 2020. The test was carried out by Andrew Eberlin of Brighterside ( Andrew selected key pages to test the accessibility of our website and used the Accessibility tool Wave. A sample of the test can be found here.